RMS HeadQuarters
(HQ) Feature Summary
Inventory Control/Tracking
Purchase Orders
Pricing/Sales/Promotions
Sales Tracking
Customer Management and Marketing
Employee Management
Powerful,
Flexible Reports
Advanced
Security Features
HQ controls and tracks inventory at each store
and for the enterprise. Detailed information on
quantity in stock, reorder points and restock levels
for each item at each store is visible at the home
office. Stores may have uniform or disparate
inventories. Automatic inventory replenishment can
be invoked at the home office for any set of stores.
A master inventory database can be set up and
downloaded to any group of stores. Information on
item types, departments, categories, suppliers,
substitutes, aliases, parent relationships, etc.,
can be replicated to stores for consistent stock
identification. Sales taxes can be programmed
individually by store per local regulations.
HQ promotes inventory balancing by managing stock
transfers among stores. An inventory transfer log
tracks stock movement. Selected stores can be
designated as warehouses where inventory can be
received and redistributed.
The software also offers an inter-store quantity
check feature so you can check the inventory levels
at all stores. Whenever stores upload their
information, the quantities in HQ automatically
change.
HQ's Purchase Order feature can identify what
must be purchased, record all purchases, print PO's
and receive orders for the enterprise or individual
stores. It can automatically generate PO's for
selected items, by quantity sold during a period or
for items that fall below restocking levels.
Inter-store inventory transfers can be initiated
from the head office or at the stores.
The head office can change and download item
prices to specified store(s). Selected items can be
put on sale at specific stores or across the
enterprise. Other special pricing can be set up for
items, categories or departments, then broadcast as
desired. Price changes can be programmed to take
effect immediately or during a specified time
period.
HQ maintains highly detailed data from every
transaction across the chain. These include invoice
number, IDs of items sold, as-sold prices, tax
collected, customer, cashier and sales rep IDs, and
applicable serial number or matrix type. Detailed
sales and profit analyses, sales commission and tax
reports are easily generated. Comprehensive data
collection supports data warehousing and OLAP.
HQ can keep a complete profile of every customer
who ever bought from any of your stores or Web
sites. This includes demographics, preferences,
purchase or problem history, account balance and
credit information. Chain-wide buying habits,
shopping frequency and purchase amounts are readily
available at the head office. HQ's customer data
supports thorough and accurate database marketing
and relationship selling to targeted customers. This
data can be exported to sophisticated CRM and ERP
applications.
HQ monitors sales reps, their hours and the
registers they run. It can upload attendance records
for computing hours and labor cost at the head
office. It will centrally compute sales commissions
based upon sales transactions and commission
structures found in associates' profiles.
HQ's powerful report generator offers instant,
flexible access to a wealth of meaningful data. With
point-and-click speed, it generates consolidated
reports to show sales breakdowns, identify
slow-moving items and check sales for any day—by
store location, items, departments, categories,
customer or taxes. Reports and graphs may be
previewed on screen, printed or exported to other
Windows-based software packages.
HQ incorporates tight security to restrict
employees' access and changes to sensitive
information. It offers 31 security levels that
protect screens and fields, report writing—every
sensitive corner of your system and confidential
data.
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